Chief Operating Officer · Schaefer

John Schnettgoecke

John leads research delivery and operations at Schaefer. He's worked with Sidnee and Seth for over a decade, bringing deep experience in customer intelligence and strategy development from startups and emerging brands to Fortune 1 organizations. John keeps the agency organized, accurate, and insights-driven across every client, campaign, and creative cycle.

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John Schnettgoecke
What John Does

The operational backbone behind every Schaefer engagement.

Schaefer's research-first model only works if the research is executed well. John is responsible for that — from the consumer survey and interview process through to the insights documents that drive campaign decisions.

He's also the person who keeps the agency running smoothly: client onboarding, delivery timelines, process integrity, and the operational discipline that lets Sidnee and Seth stay focused on strategy and creative.

01
Research operations
Managing the consumer survey and interview process that underpins every Schaefer engagement — from field to final insights document.
02
Client delivery
Overseeing the delivery process across all client accounts — timelines, deliverables, and the quality control that keeps the work accurate and on schedule.
03
Agency operations
Running the internal systems, processes, and operations that let a senior-level team focus on client work rather than operational overhead.
The Research Process

How John's work makes the campaigns work.

Every Schaefer engagement begins with buyer research — consumer surveys, 1:1 interviews, and in-store observation conducted in-house. John owns the operational side of that process.

That means designing the research approach for each client's category and competitive context, running the field process, and turning raw consumer data into the insights documents Seth and Sidnee use to build campaign strategy.

He's been doing this alongside Sidnee and Seth for over a decade — which means the research isn't just operationally sound. It's calibrated to the specific ways F&B buyer psychology differs from other categories.

Consumer surveys & interviews

Conducted in-house with real F&B buyers — not outsourced to third-party research firms. John manages the process from design to field to analysis.

Insights delivery

Turning consumer data into structured insights documents that drive campaign strategy — not raw data dumps, but usable intelligence for creative and targeting decisions.

Client account delivery

Keeping campaigns on track, deliverables on time, and client relationships running smoothly — so the senior team stays focused on work quality rather than workflow management.

The Full Team

Meet the people John works with.

John has worked alongside Sidnee and Seth for over a decade. Here's the full team.

Sidnee Schaefer
Sidnee Schaefer
Founder & CEO
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Seth Waite
Seth Waite
Partner & Chief Strategist
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Work With Schaefer

A senior team. A clear process. A written guarantee.

Every engagement is backed by buyer research, led by senior people, and guaranteed to perform.

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